Sorting & Containment
Sorting of suspect parts and containment actions that protect production and shipments.
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Service
Rework &
Rectification
Recover non-conforming parts
under controlled conditions
When non-conforming parts can be recovered, we carry out rework or rectification according to instructions you have approved, then check the reworked parts against the applicable criteria — so that recovery does not become a new source of risk.
Approved
Controlled
Verified
Traceable
Approved instructions
Rework defined
and validated with you
Controlled operations
Only the agreed
rework method
Verification
Reworked parts
checked after rework
Traceability
What was reworked,
checked and rejected
agreed limitsOnly the rework method approved for the part is applied.
The challenge
Recover parts
without adding risk
Scrapping parts that could be recovered is costly and can leave your line short of components. But uncontrolled rework can create new defects or mix reworked and untreated parts.
What we provide: rework or rectification carried out according to the method you approve, with verification of the result and clear separation between parts before and after rework.
- Review of the non-conformity and of the proposed rework method
- Rework or rectification according to approved instructions
- Verification of reworked parts against the applicable criteria
- Segregation of parts that cannot be recovered
- Records of quantities reworked, accepted and rejected
Rework
Verify
Record
Controls & traceability
Every reworked part
accounted for
Rework must remain visible in your quality records. We agree with you how parts are tracked through the operation and what is reported.
- Clear identification of parts before and after rework
- Verification of reworked parts before release
- Quantities reworked, accepted and rejected per lot
- Non-recoverable parts segregated and identified
- Observations to help prevent the defect from recurring
Our process
Rework in four steps
1Assess the defect
Nature of the non-conformity
and recovery options.2Approve the method
Rework instructions and
acceptance criteria agreed.3Rework and verify
Parts reworked, then checked
against the criteria.4Record and release
Results documented; parts
released as agreed.
Benefits
Recovery that stays
under control
- Less scrap of recoverable parts
- Reworked parts verified before release
- No mixing of reworked and untreated parts
- Traceable records of each rework operation
- Input to help prevent recurrence
- Flexible support adapted to project scope and operational needs
Frequently asked questions
Who defines the rework method?
The rework method must be approved by you and, where required, by your customer. We apply the approved instructions and do not change the method without your agreement.
Can every non-conforming part be reworked?
No. Rework is only suitable when the defect can be corrected without affecting the functional, safety or appearance requirements of the part. Parts that cannot be recovered are segregated and identified.
How do you check reworked parts?
Reworked parts are checked against the acceptance criteria defined for the operation, using the inspection means agreed with you, before they are released.
Where is rework carried out?
Depending on the parts and the tools required, rework can take place at your site, at a supplier’s premises or at another location agreed with you.
Do you report on rework operations?
Yes. Quantities reworked, accepted and rejected, and any relevant observations, are recorded and shared in the format agreed with you.
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Quality Engineering & Audits
Process and product quality support, assessments and problem solving.
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Parts to recover?
Describe the non-conformity and the quantities concerned —
we will review whether controlled rework is suitable.