Service
Quality Engineering
& Audits
Structured support to understand
and solve quality problems
We support your teams on process and product quality: assessing processes or suppliers against your requirements, investigating recurring defects and following corrective actions through, using recognised quality methods where they fit.
Analyse
Assess
Solve
Improve
Root-cause analysis
Beyond the symptoms
of a defect
Process assessments
Against your
requirements
Recognised methods
5 Why, Ishikawa, 8D
where applicable
Action follow-up
Corrective actions
tracked to closure
actionProblems are analysed in a structured way before actions are chosen.
The challenge
Solve problems
at their source
Recurring defects and repeated complaints often mean that the real root cause has not been found, or that corrective actions were not fully implemented. Inspection alone cannot fix that.
What we provide: quality engineering support alongside your teams, to analyse problems in a structured way, assess processes or suppliers against your requirements, and help follow corrective actions through.
- Process and product quality support
- Internal process assessments and supplier assessments against your requirements
- Root-cause analysis support (5 Why, Ishikawa)
- 8D problem-solving support
- APQP/PPAP documentation support where appropriate
- Corrective-action follow-up and support in checking their effectiveness
Findings
Actions
Follow-up
Assessments, not certification
Assessments that serve
your improvement
Our assessments are working tools for your quality improvement. They are carried out against your own requirements or your customers’ requirements. Qualivision is not a certification body and does not issue certificates.
- Assessment criteria agreed with you before the visit
- Findings documented with factual observations
- Your quality framework as the reference (for example IATF 16949 or ISO 9001)
- Improvement actions proposed and prioritised with you
- Follow-up of actions as agreed
Our process
Problem solving in four steps
1Describe the problem
Facts, data and
the scope of the issue.2Find the root cause
Structured analysis with
the relevant methods.3Implement actions
Corrective actions agreed
with owners and dates.4Check and standardise
Effectiveness reviewed;
lessons captured.
Benefits
Fewer recurring problems,
a stronger quality system
- Root causes addressed, not only symptoms
- A structured, documented approach to problem solving
- Assessments focused on your requirements
- Corrective actions followed through
- Support for your team’s quality documentation
- Flexible support adapted to project scope and operational needs
Frequently asked questions
Are your audits certification audits?
No. Qualivision is not a certification body. Our assessments are carried out against your requirements or your customers’ requirements to help you identify improvement actions; they do not lead to a certificate.
Which problem-solving methods do you use?
Depending on the situation, we support methods such as 5 Why, Ishikawa (cause-and-effect) analysis and 8D. The method is chosen to fit the problem and your customer’s expectations.
Can you help with APQP or PPAP?
Where appropriate, we can support the preparation and review of APQP/PPAP documentation with your teams. Approval remains with you and your customer.
Can you check that corrective actions are effective?
We can support you in checking the effectiveness of corrective actions — for example by reviewing results after implementation or through follow-up inspections — as agreed with you.
Do you work with our teams or independently?
Generally alongside your teams: they know your products and processes, and structured problem solving works best when the people concerned are involved.
Related services
Explore related services
Quality Inspection
Incoming, in-process, final and pre-shipment checks: visual, dimensional and functional.
Learn more
Resident Quality Representation
On-site representation of suppliers at their customers’ facilities.
Learn more
Production & Supply Chain Quality Support
Quality support in production, warehouses and logistics flows.
Learn moreA recurring problem to solve?
Tell us about the defect, the data available and your objectives —
we will propose a suitable engineering approach.